The Challenge

Leaders worked in different departments with different operational demands. The organization needed a shared understanding of leadership that reflected those realities while providing common expectations across teams.

Harald’s Contribution

Harald facilitated a World Café with team leaders and managers to explore leadership responsibilities, organizational needs, and cross-departmental relationships.

The findings informed a leadership approach grounded in the organization’s own challenges and expectations. Established leadership principles were connected with the practical issues leaders had identified.

That approach was translated into a structured curriculum and development activities involving approximately 60 leaders.

What Changed

Leaders gained a shared framework for discussing their responsibilities. Development activities addressed issues drawn from their own working environment, connecting leadership principles with practical organizational needs.

The organization gained both a common reference point for leadership and a development program built around it.

What We Learned

Involving leaders in defining their development needs makes the work more relevant. Shared expectations become more useful when they reflect the pressures, relationships, and responsibilities leaders actually face.